STILL HAVE QUESTIONS?
If your question wasn't answered above, please contact us below. We aim to respond within 48 hours.
👉Contact us here: management@bymlstore.com
COMMON QUESTIONS
Looking for answers? You might find exactly what you need right here—without the wait.
Where do you ship?
We offer shipping across the majority of the European Union. Our current shipping destinations include:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
How do I track my order?
Once your order is shipped, you will receive a shipping confirmation email containing your tracking number. You can track your package directly via DHL’s website here.
How long does delivery take?
We aim to dispatch all orders within 24 hours on business days. Standard delivery time is typically 1–5 business days, depending on your location.
Do you offer wholesale or retail partnerships?
Yes, we are always open to working with the right partners who share our standard for quality. If you are interested in stocking BYML products, please reach out to us at management@bymlstore.com
Are your products tested for quality?
Absolutely. We do not compromise on safety. All our supplements are manufactured in certified facilities with strict quality controls, ensuring that what is on the label is exactly what is in the products.
What is your return policy?
We do not accept returns on food supplements for safety reasons. But don't worry, if there is an issue with your order or if you are not 100% satisfied, contact us at management@bymlstore.com and we will sort it out.